Doggie Styles Grooming Policies
1. Veterinary Care
Your pet's comfort and safety are our first priorities. We make every effort to
ensure your pet's grooming is pleasant and safe, however, if you’re pet becomes
ill or is hurt and the services of a veterinarian are required, we hereby will
assume permission to obtain treatment if you are not available to do so.
2. Safety
Safety comes first for everyone during the grooming process, people as well as
pets. You must inform us prior to grooming if your pet has bitten someone or
has aggressive tendencies. Owners will be held liable for any bites or any
property damage caused by their pets. We will stop the grooming process if we
feel your pet's behavior is compromising his safety or ours. Pro-rated charges
will apply. Dogs must come in and checkout on-leash. Cats must be in a carrier.
3. Senior Pets & Pets with Health Problems
Grooming procedures sometimes can be stressful, especially for a senior pet or
pet with health problems, and can expose hidden medical conditions or aggravate
existing ones, during or after the grooming. Because senior pets and pets with
health problems have a greater chance of injury, these pets will be groomed for
cleanliness and comfort, in styles that will not add to their stress. Doggie Styles Grooming will groom geriatric
pets and special needs pets with the utmost care and concern, however we can
not assume responsibility for accident or injury to an elderly or health-compromised
pet due to its condition.
4. Mat Removal
Removing a heavily matted coat includes risks of nicks, cuts or abrasions due
to warts, moles or skin folds trapped in the mats. Heavy matting can also trap
moisture near the pet's skin allowing mold, fungus or bacteria to grow, causing
skin irritations that exist prior to the grooming process. After-effects of mat
removal procedures can include itchiness, skin redness, self-inflicted irritations
or abrasions and failure of the hair to grow back. In some cases pets may also
exhibit brief behavioral changes. As the owner, you are responsible for the
condition of your pet's coat and Doggie Styles can not be responsible in the
event of adverse effects of mat removal. Please call our office if your pet
experiences any of these issues within a few days of your groom.
5. Summer Shave-downs
Shaving a heavily coated dog during the summer is NOT recommended. In both hot
and cold weather, a dog's coat helps regulate body heat, provide insulation and
protects from the sun. Coats that are shaved off, particularly on arctic
breeds, may grow back patchy, uneven or not at all. Shaved pets are also prone
to sunburn and should either have sun screen applied daily or should be kept
out of the sun until the hair grows sufficiently to protect the skin
6. Cancellations
If you cannot keep your appointment, please call us 24 hours in advance so we may fill your spot. Failure to call in advance or failure to show up for a grooming appt may jeopardize your future availability to schedule appointments in advance.
7. Returned Check Policy
All grooming fees must be paid at the time services are rendered. Checks returned due to insufficient funds will be subject to a $25 returned check fee.