Doggie Styles Grooming Policies

www.doggiestlyesgrooming.com


1. Veterinary Care
Your pet's comfort and safety are our first priorities. We make every effort to ensure your pet's grooming is pleasant and safe, however, if you’re pet becomes ill or is hurt and the services of a veterinarian are required, we hereby will assume permission to obtain treatment if you are not available to do so.


2. Safety
Safety comes first for everyone during the grooming process, people as well as pets. You must inform us prior to grooming if your pet has bitten someone or has aggressive tendencies. Owners will be held liable for any bites or any property damage caused by their pets. We will stop the grooming process if we feel your pet's behavior is compromising his safety or ours. Pro-rated charges will apply. Dogs must come in and checkout on-leash. Cats must be in a carrier.


3. Senior Pets & Pets with Health Problems
Grooming procedures sometimes can be stressful, especially for a senior pet or pet with health problems, and can expose hidden medical conditions or aggravate existing ones, during or after the grooming. Because senior pets and pets with health problems have a greater chance of injury, these pets will be groomed for cleanliness and comfort, in styles that will not add to their stress. Doggie Styles Grooming will groom geriatric pets and special needs pets with the utmost care and concern, however we can not assume responsibility for accident or injury to an elderly or health-compromised pet due to its condition.


4. Mat Removal
Removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, moles or skin folds trapped in the mats. Heavy matting can also trap moisture near the pet's skin allowing mold, fungus or bacteria to grow, causing skin irritations that exist prior to the grooming process. After-effects of mat removal procedures can include itchiness, skin redness, self-inflicted irritations or abrasions and failure of the hair to grow back. In some cases pets may also exhibit brief behavioral changes. As the owner, you are responsible for the condition of your pet's coat and Doggie Styles can not be responsible in the event of adverse effects of mat removal. Please call our office if your pet experiences any of these issues within a few days of your groom.


5. Summer Shave-downs
Shaving a heavily coated dog during the summer is NOT recommended. In both hot and cold weather, a dog's coat helps regulate body heat, provide insulation and protects from the sun. Coats that are shaved off, particularly on arctic breeds, may grow back patchy, uneven or not at all. Shaved pets are also prone to sunburn and should either have sun screen applied daily or should be kept out of the sun until the hair grows sufficiently to protect the skin

6. Cancellations

If you cannot keep your appointment, please call us 24 hours in advance so we may fill your spot. Failure to call in advance or failure to show up for a grooming appt may jeopardize your future availability to schedule appointments in advance.


7. Returned Check Policy
All grooming fees must be paid at the time services are rendered. Checks returned due to insufficient funds will be subject to a $25 returned check fee.